Donate Sponsor

Got a question about your challenge event or fundraising? We’ve got the answers you need here.

Your event

I’ve been asked to complete a portal/console, what does this mean?

Some of the events we have places in are run by a third-party organiser and you may need to complete an additional registration form for the event organiser, so they can also register and confirm your event entry.

Once you have signed up for an event with us, we’ll add you to the event portal/console and you’ll receive a notification email from the event organiser (not Cats Protection) to complete your registration. Please look out for this and follow the instructions in the email to confirm your place in the event. If you don’t complete the console/portal by the deadline, you won’t be able to take part in the event. 

I can’t find my event listed on your website, can I still fundraise for Cats Protection?

Of course! Please choose and fill out one of the forms below, so we can support you with your fundraising journey and send you a Cats Protection fundraising pack.

 

I can’t take part in my event anymore, what should I do?

Please contact events@cats.org.uk with your details and the name and date of your event as soon as possible. Where possible, please do so before the event portal deadline, so that we can offer your place to someone else. Please note, registration fees for events are non-refundable.

Can I sign up to an event as a team?

You are more than welcome to take part as a team and pool your fundraising, as long as the total fundraising target is multiplied by the amount of team members. For example, if there are five team members signing up to take part in the Great North Run, then the collective fundraising target would need to be set at £1,875 (£375 x 5 team members).

Each team member will need to sign up individually, as each person in the team will need to be sent their own race number/information pack. 

I’ve not received my start time or race pack for my event.

The start time information or race day packs will be sent by the event organiser, not Cats Protection. If you have any questions on this, please contact the race organiser directly.

My personal details have changed, how should I let you know?

If your personal details change before your event date, please let us know as soon as possible by emailing events@cats.org.uk

 

Do you want to see my photos from my event?

Yes, please! We love seeing your event photos. Please post them on social media, tagging @CatsProtection and email them to events@cats.org.uk We’d also love to hear your fundraising and event day, and you can send us the details and give consent to use your photos by filling out the form here. We’d love to hear from you! 

Fundraising help

Why is there a minimum sponsorship amount for my event?

Cats Protection has to buy places at events and the minimum sponsorship amount ensures we cover the cost of each place while also raising crucial funds on top of this to help cats and kittens in need. Please read our terms and conditions carefully before signing up to an event and ensure that you are confident you can raise the required target. We’ll be here every step of the way to support you with your fundraising!

Can I pay the minimum sponsorship amount myself?

Yes! You can choose to donate the full target amount, and then you’ll have no minimum fundraising pledge to reach. You can simply raise as much as you can for the cats and kittens in our care. To make your donation, choose one of the following: 

Walking event donation

Running event donation

How do I set up an online fundraising page?

You can create a JustGiving page here by clicking the purple ‘start fundraising’ button. Creating a fundraising page is quick and simple, and a safe way for your family and friends to donate. Plus all the money you raise comes automatically to Cats Protection! Remember to add any offline donations to your page too. You can follow the instructions on how to do this here.

I’ve raised money in cash, how do I send this to Cats Protection?

For any cash donations, we’d recommend banking the cash you’ve raised and then making a donation to one of the following Cats Protection webpages:

If you have used a sponsorship form, you can return this to us by emailing events@cats.org.uk or posting it to FAO Fundraising Events team, National Cat Centre, Lewes Road, Chelwood Gate, Haywards Heath, RH17 7TT.

Does money I raise through Gift Aid go towards my minimum sponsorship amount?

No, any money raised through Gift Aid is excluded from your sponsorship amount.

How long do I have to raise my fundraising target?

This will differ for each event, and there will be occasions where a certain amount will need to be raised by event day. We usually suggest that 80% of your target is raised before your event. This means you can spend the last few weeks really focusing on your training rather than having to worry about your fundraising! We usually ask that the remaining amount is paid in no later than 12 weeks after your event date.  

Do you have any fundraising resources to help me? I’m worried I won’t raise all the money needed for my sponsorship pledge.

Please try not to worry, you’ll receive support with hitting your fundraising target every step of the way. It’s a good idea to have some ideas in place before signing up to your event, to help you feel more confident. 

You’ll receive lots of fundraising tips by email and you can also join our Team Cats Facebook group to chat with other Cats Protection fundraisers and share fundraising ideas and tips. There are also lots of tips and resources available here to help plan your fundraising. 

I’d like my fundraising to go to my local Cats Protection. How do I do this?

Thank you for choosing to support your local Cats Protection! When you register for your event, there will be an option on the registration form to select a specific Cats Protection location. Once you’ve chosen, the money you raise automatically gets sent to the Cats Protection team you have selected.  

If you have decided after registering to support a specific centre or volunteer team, then please let our team know and we’ll ensure that your funds are allocated correctly. 

If you’ve created a JustGiving page, it’d be great if you could mention the centre you’re fundraising for in the description on your page.

My fundraising pack and race top

What do you get in a fundraising pack?

Your fundraising pack is full of tips and ideas to help you smash your fundraising target. It also includes our brand-new fundraising handbook which has top tips from previous supporters, ideas on how to reach your target, information on how your donations will help make a tangible difference, and real-life cat stories to motivate you!

How do I get a Cats Protection top?

If you’ve signed up to fundraise for Cats Protection by doing a run or walk and have pledged to raise at least £50, you’ll receive a Cats Protection technical vest or t-shirt. You will get asked for your top preference and size when you sign up for an event. Take a look at our Vest and T-shirt Size Guide.

 

When will I receive my fundraising pack and top?

Fundraising packs are sent out by our fantastic events administrator volunteer. They are typically sent out within 14 days after you sign up for an event.

I haven’t received my Cats Protection top, what should I do?

If you haven’t received your top after 14 days of signing up to your event, please email events@cats.org.uk with your name, the event, required top size and postal address.

The race top I’ve received is the wrong size, what should I do?

Please email events@cats.org.uk and let us know your name, the event, the new top size needed and your postal address.

 

We kindly ask that you return the top which doesn’t fit by post. You can do this by writing ‘Freepost Cats Protection’ as the address on the front of the package. This return won’t incur a postage charge for you. You can then write 'FAO Cats Protection Events team' on the reverse of the package as well as your name and address (stated as the ‘return address’) so we can identify that the t-shirt is from you once received.

Can’t find the answer to your question?

We're here to help! If you can’t find the answer to your question within our FAQs, please don’t hesitate to get in touch with the Events team today. You can email events@cats.org.uk or phone 01825 741 960. One of the team is usually available between Monday to Friday, 9am to 5pm.

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